Bilt Announces AI Platform to Connect Local Businesses With Neighborhood Customers

Bilt announced two new business platforms on Tuesday, expanding the rewards network it built around housing payments into neighborhood stores, restaurants and membership programs.

Its Neighborhood OS connects with a business's existing reservation, payment and loyalty systems. Bilt says the AI-powered tools can help merchants reach nearby customers, offer personalized rewards and measure whether those offers bring people back.

The second offering, Bilt Membership Platform, lets organizations build branded programs or add neighborhood benefits to existing memberships. Initial partners span housing, hospitality and professional sports, including Hyatt, Related Companies and several NBA teams.

Bilt is also working with payment and commerce companies including Mastercard, OpenTable, Grubhub and Verifone. Integrations and capabilities are set to roll out in phases beginning in 2027, rather than becoming available everywhere immediately.

The company says it has more than 8.2 million members. Its pitch to local businesses is that they can use the new tools without replacing the systems they already use.